Supervisor Initial Assessment/Home Consultant

Job Details:-

This is a job posting from company – Outagamie County

Employment TypeFull Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Wisconsin, USA

This job is 100% remote.

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Reporting to the Manager, all Supervisors in Children, Youth and Families administer programs and supervise the day-to-day activities of assigned staff in the provision of services to children, youth and families.
This supervisor position will have a primary duty in the supervision of social work specialists completing initial assessment duties and human service specialists completing home consultant duties. Social work specialists on this team receive concerns regarding the welfare of children and assess allegations of abuse/neglect of children. Staff also make safety determinations regarding children and offer information and resources to families along with making referrals to Juvenile Court or other services when appropriate. The human service specialists on this team assist families in overcoming challenges by connecting the families with various resources, and provide supervised family interactions, and parenting services.

Outagamie County Offers:

  • Health, Dental, and Vision options
  • HSA (Health Savings Account) is available with employee/employer contributions or an FSA (Flexible Savings Account) is available.
  • Life Insurance for Full-Time Employees (Paid for by the County)
  • Short-term (optional) and Long term Disability available for Full-Time Employees (Paid for by the County)
  • Vacation, Comp Time, Sick Leave, Paid Holidays up to 12 days
  • Continuing Education
  • Pet Insurance
  • Retirement Options:
  • Deferred Comp (Public Sector Retirement Savings Plan)
  • Wisconsin Retirement System (retirement plan in which the county pays a portion and employee pays a portion) **8th Largest Pension Fund in the U.S./25th Largest Public or Private Pension in the world!

The normal work schedule is Monday through Friday 8-4:30 with the flexibility to meet the staff. This position is included in the supervisor on-call schedule rotation to support child protective staff on-call.

Remote work: The employee may apply to work up to one day per week from home after the introductory period.

For the supervision of the following functions in Children, Youth and Families including access, initial assessment, ongoing, case management, foster care / Kinship Care licensing, early intervention, home consultant services, contracted staff, and any other function deemed appropriate to the delivery of children, youth and family services promoting the protection of children and well-being of families.

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Recruits, hires, and trains social workers, paraprofessionals and other staff as needed as well as provide regular and consistent supervision of those staff in the performance of their assigned duties related to child protective statute, standards, safety interventions, court and best practice methods. Develops the on-call schedule, trains staff in the on-call protocol and is available to staff after hours for consultation including the on call supervisor rotation.
  • Approves staff flex schedules, compensatory time, sick leave, vacation, tuition reimbursement, reclassification requests. Supervisors are required to prepare employee evaluations, including training plans, and develop performance improvement plans to address areas of challenge. Supervisors will be a part of any complaint process filed by staff as well as any process of discipline.
  • Reviews and approves all reports required for all functions on the floor including access reports, initial assessments, safety plans, integrated case plans, court documents, permanency plans, treatment referrals and plans, case note documentation and TCM authorizations. Required to develop team meeting agendas, assign cases in a timely fashion and participate in case transfers, internal staffing and multidisciplinary staffing as needed.
  • Serves as a liaison to law enforcement, schools, legal system, medical as well as mental health/AODA systems, contracted providers and the community to educate and enhance relationships necessary in the delivery of child and family services.
  • Responds to consumer questions, request for records or information, complaints in a timely manner.
  • Reviews and analyzes Department of Children and Families e-Wisacwis data reports, OCDHHS data reports, and other data collected for quality assurance and compliance with agency and statutory requirements, state and federal standards and administrative rules. This includes tracking outcomes to assist in making informed decisions regarding workload and best practice initiatives and assists with appropriate budget preparation including participating and/or leading organizational improvement methods.
  • Assists in the development, updating and implementation of Department and Division Policies and Procedures by staying knowledgeable of all statute/standard changes. Conveying those changes to staff and holding staff to the change in practice.
  • Lead workgroups to address gaps in service delivery or in the development of best practice methods including conducting presentations/trainings to community partners.
  • Maintains regular and predictable attendance, works overtime/extra hours as required.
  • Master’s Degree
  • Social Work Certification
  • Three to five years of experience in child welfare
  • Prior child welfare supervisory experience preferred
  • AODA and Mental Health knowledge or experience preferred
  • High level supervisory and technical skills
  • Ability to problem solve complex issues and manage change
  • Ability to develop positive relationships with social workers, judges, attorneys, law enforcement, school personnel, mental health, AODA, and medical health professionals, agency directors, and foster care parents.
  • Ability to assign, supervise, and review the work of others.
  • Ability to make recommendations regarding the selection, discipline, and discharge of employees.
  • Ability to add, subtract, multiply, divide, calculate decimals and percents, and make use of the principles of descriptive statistics.
  • Ability to comprehend and interpret a variety of documents including initial assessment and integrated case plans, treatment plans, case evaluations, court reports, policy and procedure manuals, etc.
  • Ability to prepare a variety of documents including caseload statistics, annual and other reports, performance evaluations, etc.
  • Ability to use and interpret mental health and AODA, medical, and social work terminology.
  • Ability to communicate effectively with social workers, judges, attorneys, law enforcement, school personnel, mental health, AODA, and medical health professionals, agency directors, and foster care parents verbally and in writing.


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