Retail General Manager

Job Details:-

This is a job posting from company – Nadeau Furniture with a Soul

Employment TypeFull Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Georgia, USA

This job is 100% remote.

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Our mission is to create an experience for our customers throughout the country. Come join our team, create bonds and experiences throughout the community and become part of our growing team that delivers unique, authentic, and connections all around! We need a store manager that can enhance our stores and upkeep our mission to provide the best customer service and store experiences for our customers. We are looking for an individual who is goal driven, detailed oriented, and ambitious to improve our sales goals and uplift our stores. We are seeking a leader that can lead the store team to meet the company’s expectations and grow with us.

To be successful, We’re seeking a Store Manager who:

  • Star performers with a proven track record of success
  • Has managerial and commissioned sales background
  • Is Innovative, proactive, entrepreneurial, and a team player
  • Is Social Media savvy
  • Possess the ability to lead your sales team and create a culture that focuses on providing an amazing customer experience
  • Has high energy
  • Provides top-notch communication skills
  • Embodies Professionalism
  • Is able to work a flexible schedule according to the needs of the business, including weekends and holidays.
  • Meeting Sales Goals
  • Willing to travel

Store Manager Duties and Responsibilities

The Store Manager is responsible for sales and operations within their store and managing the store’s staff to ensure exceptional customer service.

Sales:

  • Drive individual and store team’s performance through achievement of KPIs to reach the monthly sales goal
  • Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
  • Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
  • Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
  • Collaborates with executive leadership to develop sales quotas and strategies.
  • Prepares sales budget; monitors and approves expenses.
  • Performs other duties as assigned.
  • Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

Customer Experience:

  • Create and reinforce a proactive selling culture that focuses on building a confident and competent team in order to build a loyal customer following
  • Prepare the team to balance our customer experience with necessary operational tasks
  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.
  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

People/Talent or Team Development:

  • Actively establish open, candid, and trusting professional relationships with team members.
  • Create enthusiasm and excitement within the store to motivate a high-performance team.
  • Ensure the team is trained as experts on product knowledge, selling skills, and high touch support
  • Attract, train, and retain team members who are customer-focused and demonstrate the ability to drive sales
  • Lead, develop and coach team members to reach their fullest potential
  • Maintain a high degree of personal integrity and lead a team with the same values

Visual Merchandising:

  • Maintain a visually inspiring store that is compelling to our customers
  • Utilize our visual brand standards to present our unique product mix offering
  • Utilize company guidelines (and good taste) to maintain store appearance and organization
  • Monitor and account for the time and manpower required to build and stock store displays and communicate this information with management
  • Design marketing strategies to announce promotions, sales and coming special events within the store

Operations:

  • Understand and enforce all company policies and procedures in a fair and consistent manner
  • Protect the physical assets of the store by conducting audits and physical inventory counts
  • Set container schedules with the truckers and labor agencies and communicate clearly with the logistic team when preparing for a container shipment
  • Create product orders that align with the local market design and color trends
  • Develop, deploy and manage store specific social media campaigns to drive traffic
  • Paperwork and Reporting responsibilities
  • Effective communication and knowledge of Headquarters departments

Requirements:

  • Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
  • Proven ability to drive the sales process from plan to close
  • Strong business sense and industry expertise
  • Excellent mentoring, coaching and people management skills
  • Two to three years of experience as sales manager
  • Three to five years of sales experience
  • Interior design/decorating experience and/or knowledge of furniture product a plus, but not required
  • Able to use social media platforms: Facebook, Instagram, G+, YouTube, Yelp, etc.

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