Patient Services Representative- Neurological Surgeons Healthcare Customer Service

Job Details:-

This is a job posting from company – BayCare Clinic

Employment TypeFull Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Wisconsin, USA

This job is 100% remote.

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Join BayCare Clinic in this unique role supporting two of our specialty clinics! As a Patient Services Representative you will be the initial contact person for patients and support both our Neurological Surgery and Interventional Neurology clinic. This individual will work a rotating schedule between the hours of 7:30am-5:00pm, Monday-Friday and rotating 3:30pm Fridays! No nights, weekends or holidays!

Description of Duties:

  • Greets and checks in patients.
  • Assists patients in filling out patient forms.
  • Answers phones, takes messages, and routes calls when necessary.
  • Pre-registers patients, verify insurance, co-pay and share important appointment information.
  • Enters pertinent information into patient charts.
  • Schedules patient appointments.
  • Collects co-payments from patients.
  • Performs general office duties.
  • Respects and maintains confidentiality.
  • Works in a safe, compliant, and ethical manner at all times.

Qualifications/Certifications/Licensure Needed:

  • A minimum of a high school education or equivalent.
  • Post high school coursework in Medical Terminology and/or HealthCare Business Services is appropriate.
  • Must have a working knowledge of medical terms and health insurance.
  • Must possess strong desktop computer skills.
  • Experience with EPIC is preferred.
  • Prior experience in a medical setting is preferred.


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