Operations Supervisor

Job Details:-

This is a job posting from company – DSV

Employment TypeFull Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: New Jersey, USA

This job is 100% remote.

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DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: [[Wayne, NJ]]

Division: [[Solutions]]
Job Posting [[Title: Operations Supervisor]]
Time Type: [[FTE]]


  • Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
  • Effectively keeps senior management and client representatives informed of critical issues that affect the operations
  • Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet productivity and service goals. Complies with terms outlined in sites operating agreement with the client.
  • Meets all client specified KPI’s and complies with Quality system requirements.
  • Manages the operations to achieve set objectives.
  • Responsible for creating a progressive disciplinary action plan for underperforming team members. Liaison with HR to effectively establish counseling techniques to ensure all actions align with company policy
  • Updates team matrix to ensure visibility on team members skillsets and identify potential training gaps
  • Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from client.
  • Assesses priorities based on time sensitivity and available resources.
  • Liaison with training team to ensure employees receive proper training and continuous improvement through cross-training and additional learning & development programs.
  • Assesses progress of employees, jobs being performed throughout the day and provide guidance as necessary.
  • Delegates assignments to team leads, including outstanding actionable to ensure smooth production flow
  • Must stay well-informed of progress or problems.
  • Keeps Manager and GM abreast of outstanding projects and problems requiring attention on a daily basis.
  • Assists in the physical operations as needed.
  • Delivers results by leveraging talent with task
  • Motivates team members through positive reinforcement to retain focus and ensure the highest level of customer satisfaction
  • Provides ongoing growth and development opportunities for team members
  • Provides performance input for team members annual reviews
  • Supports adherence to Standard Operating Procedures (SOPs).
  • Perform other duties as required
  • Ensures all associates are entered into WLM system under the appropriate assignment and have an Istop and the end of shift

Management Information Systems

Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Develops proficiency in client systems.

Customer Service

Manages high level customer service standards for all functions. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Attends meetings with key customers to discuss any customer issues. Coordinates management of supplier/customer visits to the site. Promotes a positive relationship with clients by providing excellent customer service.

Equipment & Facilities

Liaison with training and maintenance teams to ensure existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE) are being followed and enforced. Keeps informed of relevant new technology and make recommendations as applicable.


Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse daily for compliance with safety, security, and quality principles and rules. Maintains a clean, neat and orderly work area. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety.


  • Performs other duties as required


  • Supervises warehouse associates and team leads
  • Communicates all problems and questions to manager
  • Assist the operations/general manager as needed
  • Follows all safety procedures at all times
  • Responsible for all equipment, supplies, documents, and materials related to job.
  • Responsible for following all DSV policies and procedures
  • Complies with all federal, state, and local regulations


Education and/or Experience

  • Must have a high school diploma or general education degree (GED).
  • 3 years’ experience working in a logistics/distribution/relevant environment.
  • 1 year experience in a supervisory role

Certificates, Licenses, Registrations or Professional Designations

  • Satisfactory completion of a forklift training program


Computer Skills

  • Proficient in Microsoft Office (Excel, Work, and Power Point)
  • WMS functions

Language Skills

  • English (reading, writing, verbal)
  • Business communication

Mathematical Skills

  • Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.

Additional Requirements

  • Strong attention to detail accuracy and accomplish job task in a timely manner
  • excellent organizational and personnel skills
  • Strong leadership, supervision, and planning skills
  • Able to work flexible schedules, including nights and weekends, as required by the operation
  • Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.
  • Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.


While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to lift up to 40 lbs. while following proper lifting procedures. Must be able to stand on feet for up to 8 hours per day.


While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.




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