If you want to make money on the go, you can try an online customer service job. When it’s convenient for you, you can work from home and set your own hours.
We will provide some great resources to help you discover opportunities to work at home and wherever you go as a remote call center representative. It is possible to enjoy the freedom of working remotely while still taking part in meaningful and rewarding work with the right tools.
Top Companies Offering Customer Service Jobs
- Amazon
- Pearson
- Sutherland
- Pink Callers
- Aetna (CVS Health)
- Progressive Insurance
- BFF Wear
- Apple
- Discover
- Williams-Sonoma
- Yelp
- AAA
- Remoters
- FlexJobs
- Outsourcely
- Indeed
- TTEC
- Robert Half
- Craigslist
- Fiverr
- ZipRecruiter
It is a great time to find work online. You can make a living from the comfort of your home thanks to the internet. You might be able to get a customer service gig at some of these places. Customer service jobs can be a great way to gain experience and make some extra money, with the right qualifications and dedication.
1. Amazon
Amazon is your go-to for just about every product, from Sumatra coffee and duct tape to hair clips and bowties. The company has a flexible, customer-first attitude. We’re proud to be a part of their team.
Good news, Amazon is looking for problem solvers who can think quickly and provide stellar care online and over the phone. The company provides a supportive and empowering work environment.
You can use the latest customer analytic tools when working with Amazon. The best service and experience will be provided by you. You can support customers across a range of services, like shopping apps, Amazon devices, and more. The team is dedicated to providing the best customer service possible.
Benefits
Amazon benefits vary depending on location, length of employment, job status, and the number of hours you work.
Medical coverage, financial security, restricted stock units, time off, and career advancement services are offered by the company. The benefits package that the company provides is designed to meet the needs of all of its employees.
Latest Jobs
- Education Customer Advisor – Amazon Business ($31K-$53K)
- Amazon Customer Service – Work From Home ($16-$35/hr)
2. Pearson
Pearson provides transformative learning experiences for students across the world, with educational content, services, and products. When you were in school, you probably used its services at one point or another. It’s a great resource for teachers, students and parents.
As a customer service representative for Pearson, you can help resolve issues for the company. Customer satisfaction will be ensured by your superior communication and problem-solving skills.
Benefits
Full-time workers at Pearson receive maternity, paternity, and family care leave, stock options, flexible health plans, paid time off, profit sharing, retirement plans, and wellness support.
Latest jobs
- Customer service support rep, temporary ($18-$20/hr)
3. Sutherland
Sutherland is on the front lines of technology, helping companies automate customer experiences and backend processes.
You can play a key role on the team, working with leading technologies and helping customers navigate complex challenges. Don’t miss out on this opportunity because we offer competitive salaries and great benefits. People who excel at problem-solving are ideal for this type of role. This type of role is suited to people with strong analytical skills and a knack for creative solutions.
Benefits
Sutherland offers medical, dental, and vision benefits as well as a 401(k) program and paid time off.
Latest jobs
- Customer Care Representative – Work from Home (Starts at $12.50/hr)
4. Pink Callers
Pink Callers provides solutions for businesses that need extra support with things like answering calls, emails, and texts. When working as a You will provide customer support on behalf of clients and act as a direct extension of their team.
Benefits
Pink Callers gives you six major holidays off, giving you more time to travel and enjoy your digital nomad life. Flexible work hours are offered by Pink Callers so you can keep up with work.
The company has fun prizes for call center agents, personal development training and bonuses, and referral bonuses for new members. The company provides a competitive salary and benefits package for employees, which makes it an even more attractive place to work. Ka-ching!
Latest jobs
- Customer service can be done remotely! I am excited to provide an excellent customer service experience for all of our customers, both in person and remotely. ($12-$15/hr)
5. Aetna (CVS Health)
Aetna is a leading healthcare insurance company owned by CVS.
Customer care specialists can be very intense at times. It’s important to have the right balance between customer service and mental health. Some people will be sick and in need of care, so you will talk to them. Being able to help those in need of medical assistance is rewarding. Others will complain about the company’s services and pricing. These customers can be difficult to deal with, as they often come in with a preconceived opinion and are not willing to be swayed.
You will provide dedicated support, answer questions, and provide policy information if you are up for the challenge. You will be able to help customers resolve their issues.
Benefits
After three months of work, employees receive two weeks of paid vacation, health insurance, and a 401(k) match. They have access to the Employee Assistance Program. There is also tuition assistance available. Everyone can have access to quality education, regardless of financial circumstances, thanks to this program.
Latest jobs
- Customer Service Rep – Aetna – Work From Home ($15.11/hr)
6. Progressive Insurance
Progressive Insurance is one of the most widely used insurance companies on the market. You, your family, or someone you know can use Progressive for discount rates on auto, RV, life, or motorcycle insurance. The perfect choice for all of your insurance needs, Progressive offers competitive rates and great customer service.
A range of scenarios can be involved in providing customer care for an insurance company. Ensuring that customers feel heard and respected is a priority for customer care representatives. Some customers will ask mundane policy questions. You may be the first person to talk to someone after a car accident. It’s important to remain calm in this situation.
Who knows? It can be difficult to explain or claim a life insurance policy. It is possible to locate the original paperwork if the person is no longer alive.
Benefits
A 410(k) with a dollar-for-dollar match is offered by Progressive. Regardless of whether you are contributing to the 401(k) or not, the company offers an employer match of up to 4% of your contributions. Not bad!
Along with free preventative care, your body, teeth, and eyes will also benefit from medical, dental, and vision insurance. Proper care for these areas can help you to maintain good health and avoid more costly treatments in the future. You can get a health savings account, life insurance, and healthcare flexible spending account, as well as paid time off, among other benefits. Financial security and well-being are ensured by these benefits.
Latest jobs
- Customer Service Representative – Remote ($16.50 – $19.25)
7. BFF Wear
BFF Wear is a company that lets customers place images of their favorite pets on clothing and accessories. Great gifts and personal items can be made from the company’s prints and products. Their services are second to none and their customer service team is always available to answer questions.
BFF Wear is looking for long-term, remote customer care specialists. We are looking for people with excellent communication skills and a passion for customer service. If you work here, you will have to wear many different hats because everyone starts as a customer care rep. You have the chance to grow and progress in your career if you are promoted from within.
Benefits
Access to growth and development opportunities is one of the perks of working for BFF Wear. The opportunities are designed to help employees reach their full potential. You can be a part of the growth of the company by being a direct part of the team. You can make a big impact on the company’s success.
Recent jobs
- Customer Service Coordinator – pay N/A
8. Apple
Apple offers the Apple At Home Advisor program through Apple Support. Apple is looking for technical advisors who can help everyday users solve issues and work through technological challenges. If you enjoy helping people and enjoy working with technology, this could be the perfect job for you.
Apple requires support employees to have a desk and chair. It is important for employees to take regular breaks to help reduce the risk of injury. You also need a hardwired high-speed internet connection from a reliable provider and maintain consistent speeds of 10 Mbps for downloads and 3 It is possible to get Mbps for uploads with less than 150MS of latency. When accessing files or streaming content remotely, users will have a reliable and fast connection.
If you like to work from European coffee houses or out of the back of a van, this may not be the job for you. This may not be the best choice if you are looking for a job that will allow you to travel and work on the go.
If you are willing to park it in one place for a period of time, this is a great job to consider. If you want to travel and explore different places, this is the job for you. Apple looks great on a resume. It is a great way to show potential employers that you are up-to-date with technology.
Benefits
Product discounts and paid time away are included in the benefits package. Employees have access to a comprehensive set of training and development programs to help them reach their professional goals. Advisors start at $19 per hour. With experience and training, the pay scale for advisors increases.
9. Discover
Discover is one of the world’s leading digital payment and banking providers, with tons of great credit cards and consumer rewards options.
The company now offers remote customer service positions. The number of applicants for these positions has increased.
Benefits
Discover offers a comprehensive benefits package for most customer service jobs, with paid time off, medical, dental, vision, and life insurance. The 401(k) retirement savings plan is included in the package.
Tuition reimbursement, a 401(k) with company match and fixed contributions, as well as an employee stock purchase plan are offered by the company. Employees can achieve their financial goals with the generous benefits.
Recent jobs
- Full-Time Customer Service Representative – Remote Option ($16/hr)
10. Williams-Sonoma
Williams-Sonoma sells premium cookware and home furnishings, along with furniture and accessories. The Pottery Barn and West Elm brands are owned by the company. The company has stores all over the United States and Canada.
Williams-Sonoma focuses on providing high-quality customer experiences. If you love talking about home products and interacting with customers, then you may be a good fit for this company. Join us today to start your career in the home products industry, we offer competitive salaries and benefits.
Benefits
40% off most merchandise, full medical, dental, vision, vacation, and maternity care, and a 401(k) program are available to Williams-Sonoma customer service agents.
Monthly performance bonuses, contests, and rewards are offered by the company. You get overtime pay. If you are looking for additional work, this is a great way to increase your income.
Latest jobs
- Customer Service Agent ($14/hr)
11. Yelp
Yelp helps customers connect with local businesses. It is a way of discovering new services and seeing what other people think about them. It is possible to determine whether a service is worth trying by reading reviews. The company has a large network of advertisers who rely on the site to reach new customers. The company is able to maintain a steady stream of revenue because of the network of advertisers.
If you join the customer service team, you can become an expert in Yelp advertising and work with customers to keep them happy.
Benefits
Full medical, vision, and dental coverage is offered by Yelp. A generous vacation policy is one of the perks offered by Yelp. You get paid time off, up to 14 weeks of parental leave, a 401(k) plan, and access to a stock purchase plan.
Latest jobs
- Remote Customer Success Representative ($24/hr)
12. AAA
AAA is the company you call when your car breaks down somewhere outside of Albuquerque at 3 a.m. When push comes to shove, there’s nothing better than connecting with a The help is on the way when you need it.
Imagine speaking for someone on the phone. Being able to help someone in need and make a difference in their life is a powerful feeling. As a customer service representative, you can be an everyday hero and help people connect with local towing crews when they need support, making a big difference in their day.
Benefits
There is a sign-on bonus for customer service workers and a bonus for 90 days of perfect attendance. Customer service workers who have been with the company for more than one year will receive an additional $250 bonus. Benefits include medical, dental, and vision benefits, 401(k) matching, paid time off, and more.
Latest job
- Customer Service Representative – Work From Home ($15/hr)
Top Aggregation Sites for Customer Support Gigs
You can work for companies. You can find work as a freelancer. It’s a great way to make extra money.
Who knows? You might be able to juggle several smaller jobs at the same time, increasing your earnings. Taking on multiple jobs can be a great way to maximize your income and gain valuable experience.
13. Remoters
Remoters is a go-to resource for digital nomads and remote workers. Interviews with remote workers that are full of helpful tips and tricks are included in the company’s educational content. The content helps remote workers hone their skills and become more successful.
You can find customer service jobs on the job board. You can find the perfect customer service job in a few clicks. There are some options to consider. You could take a cooking class or go to the beach together.
For example, one position is for a company that manages apartments in Alsace, France, or if you are in IT, a software support job may be a better fit. There are many job opportunities in Alsace if you are looking for a career change.
Look around and see what you can find. It’s possible that your dream job is around the corner.
14. FlexJobs
FlexJobs is another top destination for finding remote work. Career coaching and advice, as well as personalized search tools, are offered by the company. A range of virtual events and workshops are provided by the company.
One of the coolest features on FlexJobs is the 100 Surprising Jobs section, which highlights interesting and alternative jobs. You may not know that there are other possibilities. Take your time and explore the options, there may be a perfect solution that you haven’t considered yet.
15. Outsourcely
Outsourcely is a major hub for remote work gigs, with tons of opportunities to explore across many types of categories and industries.
If you’re thinking about an online customer service job, browse Outsourcely’s remote customer service jobs and see if anything catches your eye.
16. Indeed
Indeed is a tremendous resource for remote customer service jobs. When applying to jobs on Indeed, be aware that you have to be fast. If you find a job that looks interesting, act quickly to submit your application in time. Before you start browsing, make sure your resume is ready to roll. Tailoring your resume and cover letter to the job you are applying for will allow you to stand out from the crowd.
It is a good idea to keep a cover letter template handy. You can personalize it for each job, instead of starting from scratch. If you save a copy of the template for future use, you don’t have to create it from scratch each time.
17. TTEC
TTEC is a global customer experience enabler, working with numerous clients. It’s easy to find opportunities in places like Mexico, Bulgaria, and the Philippines with the company’s expansive customer service job board. The company offers competitive salaries and benefits to its customer service employees, making it an attractive option for those seeking international job opportunities.
If you want to roam and have bilingual skills, this site can help you make some money.
Before applying for a gig at TTEC, be sure to check your qualifications, as there are a lot of on-site and remote opportunities. Don’t hesitate to apply if you meet the requirements, many of the opportunities are open to applicants from around the world.
18. Robert Half
Robert Half is a top temporary employment provider, with a nationwide presence. The company provides short-term employment. Flexible staffing solutions are provided to meet the needs of businesses of all sizes.
Sometimes jobs can turn into permanent positions. Gaining professional experience in these positions can lead to new career paths. If you like bouncing around and trying different roles, this is a great option. You can make new connections in different industries and gain a lot of valuable experience.
19. Craigslist
Craigslist is full of surprises. You can find a lot of things on the board, from old TVs to customer service jobs. If you’re looking for something specific, it’s worth checking out the messaging board because you can find items that are difficult to source elsewhere.
It’s a good idea to be very careful when looking for a job on the site. It’s a good idea to research the seller before committing to a purchase. Before sending any personal information, make sure to research the company. If you receive an email that asks for sensitive information, be aware that it could be a phish attempt.
This is a great place to find work. It’s a great chance to take your career to the next level and gain valuable experience. When companies need to fill positions quickly, they usually post on the internet. It’s a great place to quickly find qualified candidates for any job openings. Most major cities are served by Craigslist, a global site.
20. Fiverr
Gig workers can create profiles and sell their services on the marketplace. If you sign up and create a profile, companies can find you and offer you a job.
If you want to try your hand at the gig economy, you should check out how people advertise their services using tags. For example, you might say something like “I’ll provide top-notch customer support from home.”
The site takes a commission, but you can set your own rates. It’s easy to start earning money online with Fiverr. You can earn serious cash if you are exceptional at what you do. It’s a great way to make money while doing something you love and excel at.
21. ZipRecruiter
As one of the world’s largest job posting sites, ZipRecruiter is a direct competitor of Indeed.
ZipRecruiter is unique in that it acts like a personal recruiter. Employers can access a large pool of potential candidates quickly with ZipRecruiter. After taking your resume and experience, the company will send notifications to invite you to apply for roles. To be notified of new opportunities tailored to your skills, you can set up a job alert.
It streamlines the process if you get a company that advocates on your behalf and tries to get you work. The company can help find and secure quality projects.
Frequently Asked Questions
There are a lot of questions about online customer service jobs. These types of jobs offer the potential to work from home and the flexibility to set your own hours, making them an attractive option for many.
What are the top customer service skills?
To excel as a customer support representative, you need to have patience, strong communication skills, and empathy. In order to effectively resolve customer inquiries, you need to be able to think on your feet and solve problems. You should be able to think and act on the fly if you are comfortable talking with anyone.
How can I receive job alerts for home customer service jobs?
ZipRecruiter has a custom job alert that is delivered to your inbox. It’s easier than ever to stay on top of job opportunities that match your interests. You can get daily and hourly notices about new jobs if you sign up for an aggregation site. Don’t miss out on your chance to sign up for aggregation sites, they are the perfect way to stay on top of the latest job opportunities.
You never miss an opportunity if you do this. Don’t regret not taking advantage of a great opportunity later, act now and seize the day. If you are an entry-level jobseeker looking for part-time or full-time work, job alerts are a must.
Is it easy to get customer service representative jobs?
It depends on the position that you are applying for. It’s important to read the job description carefully because a cover letter may be required to apply for the job.
You could get by with a high school degree. To compete in the job market, you need to have some form of post-secondary education. The requirements have changed because companies are more focused on the customer experience. New customer experience requirements are driving businesses to find innovative solutions.
When applying for a job, keep this in mind. This will give you the best chance of success if you highlight your most relevant skills and experiences in your application. It is likely that it will be harder to get a job providing technical support for an e-commerce provider than it is for a clothing company or bank. If you want to break into this field, you should hone your technical skills and have a strong background in customer service.
Strong customer service experience and a demonstrated ability to use customer relationship management tools are required in many cases. Success in a customer service role requires the ability to communicate effectively with customers. The company wants to see that you can provide excellent customer service and move quickly when interacting with customers. They need to see that you can stay calm and professional in difficult situations.
It’s important to have prior and relevant work experience and strong language skills. When trying to get a job, having a willingness to learn can be beneficial. Customer service representatives are always in demand. Customer satisfaction and loyalty can be increased by their ability to communicate in their native language.
The Bottom Line
If you want to apply for customer service jobs, you need to keep in mind the phrase “customer experience”. Customer experience is the key to success in any customer service job, so make sure you emphasize your knowledge and skills when applying. Companies are investing so they can keep their customers happy and satisfied. Customer experience is seen as a key factor for customer retention, as well as a way to differentiate from competitors and create a positive brand image.
As an online customer service professional, you will be in the middle of the battle. When customers need help, you’ll be the one to provide it. You will be the voice of the company. A lasting impression on the company’s customers is what this is about.
Whether a new customer makes a purchase or hangs up depends on how you interact with them. It’s important to remember that a customer’s experience with your company will determine whether or not they choose to do business with you in the future. It is a critical position and top-performing customer service professionals are in high demand. The customer service profession is an important part of the business world, as it is often the first point of contact between a company and its customers.
Obtaining a customer service job used to involve working on site. Many customer service jobs can be done remotely, giving employees more flexibility and convenience. In the post-pandemic world, companies are looking for work-from- home jobs. More opportunities have arisen for people who may not be able to commute to an office on a regular basis because of the shift in working style. Working as a remote customer service representative can be a way to access flexible income from anywhere in the world. It’s a great opportunity for people who want to make money but also have the freedom to travel and work wherever they want.
Some companies can be picky about where you work. It’s important to understand the expectations of the company in order to be able to work from an approved location. It is expected that you have a desk and a quiet location so that conversations don’t suffer from background noise and interference. Ensuring you have the right equipment and environment is important for successful remote working. Other companies will have more liberal requirements. It’s possible that you have more options when it comes to job searching.
It is important to read the job description before applying to save time and avoid disappointment. If the job is a good fit for you, make sure to research the company thoroughly before applying.
Think you have what it takes to work as a remote customer service rep?
Start applying when you put yourself out there. Don’t be afraid to take a chance on yourself, and be confident in your abilities. This may be your next best side hustle that will speed up your journey to financial independence. You can start building your financial future with a side hustle.
