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JustAnswer Review: Pros, Cons, and Final Verdict

In recent years, JustAnswer has become one of the top online platforms for people looking for answers to their questions. The company was founded in 2003, and since then has been providing a reliable source of information on a variety of topics. JustAnswer has a community of over 12,000 experts who are available to answer questions in various fields such as health, law, home improvement, technology, and many more. The platform guarantees customer satisfaction and ensures that only qualified and experienced professionals are selected to answer questions. JustAnswer makes it easy for users to ask questions, receive answers quickly and connect with the expert for follow-up questions. However, the platform does come with some caveats, including fees that can be high if you need to use JustAnswer frequently. In this review, we’ll take a closer look at JustAnswer, explore its pros and cons, and help you decide if it’s worth using for your queries.

Using JustAnswer is easy and straightforward. Here’s how to get started:

Create an account on JustAnswer by signing up with your email and password.

Select the category that best matches your question from the homepage or type your question in the search bar.

Select the subscription package that fits your needs, either a one-time or monthly subscription.

Your question will be sent to an expert in the category you selected. The expert will then answer your question in a timely manner.

If you’re not satisfied, you can request follow-up answers or a refund.

JustAnswer offers a 100% satisfaction guarantee, so you can be sure you’ll get an answer that satisfies your needs. Additionally, you can ask follow-up questions and connect with the expert via chat or email, which is helpful if you need more information.

If you’re looking for a JustAnswer Review, check out this review from ConsumerAffairs. They rate JustAnswer highly for customer support and expert knowledge. They also note that JustAnswer has a large network of professionals, which means you’re more likely to find an expert that can help with your question. Overall, ConsumerAffairs gives JustAnswer a 4.4 out of 5 rating based on over 5,000 customer reviews.

Another place to look for JustAnswer Reviews is the Trustpilot website. As of writing this article, JustAnswer has a 4.5 out of 5 rating based on over 13,000 reviews. Trustpilot users praise JustAnswer for its fast response times and helpful experts.

In conclusion, JustAnswer is a great resource for getting answers to your questions quickly and efficiently. With a large network of professionals and a satisfaction guarantee, you can be confident that you’ll get the help you need.

How do people make money on JustAnswer?

JustAnswer is a website that connects people seeking advice or answers to their questions with verified experts from various fields. The platform allows experts to generate income by providing paid answers to user questions. Here are some of the ways people make money on JustAnswer:

  • Answering user questions: Experts can browse through questions posted by users and provide answers that are relevant to their field. Experts get paid when a user accepts their answer.
  • Providing consultations: Some users may prefer to have a one-on-one consultation with an expert. JustAnswer allows experts to provide consultations and bill users on an hourly basis.
  • Writing articles: JustAnswer also allows experts to write articles on their area of expertise and post them on the platform. They get paid whenever a user subscribes to read their articles.

If you have expertise in a particular field, JustAnswer could be a great way to monetize your skills and knowledge.

Pros of JustAnswer

JustAnswer has several advantages that make it worth using. Here are some of the most notable benefits:

  • JustAnswer only hires experts with the necessary qualifications and experience in their respective fields. This ensures that you receive accurate and credible answers.
  • Experts are available 24/7 to answer your questions, which is helpful if you need answers outside of normal business hours.
  • You can get answers quickly, often within minutes of asking your question. This is useful if you need information urgently.
  • JustAnswer offers a 100% satisfaction guarantee, so you can be sure you’ll get an answer that satisfies your needs. If you’re not satisfied, you can request a follow-up answer or a refund.
Pros Cons
High-quality answers from verified experts Subscription fees can be high
Quick turnaround time for answers Some experts may not provide detailed information
24/7 availability May accumulate charges by asking follow-up questions

These advantages show that JustAnswer is an excellent resource if you need accurate and fast answers to your questions.

Is JustAnswer a reliable site?

JustAnswer is a website that connects users with experts in various fields to get answers to their questions. While the site has received mixed reviews, there are some important facts to consider:

  • JustAnswer has been in business since 2003 and has over 12 million satisfied customers
  • The site offers a 100% satisfaction guarantee, which means if you’re not satisfied with the answer, you can request a refund
  • The experts on JustAnswer are verified professionals in their field and go through a rigorous screening process before being allowed to answer questions
  • JustAnswer has an A+ rating with the Better Business Bureau

Overall, JustAnswer can be a reliable site to get answers to your questions as long as you take the necessary precautions when selecting an expert and ensure that the information provided is accurate and helpful.

Cons of JustAnswer

While JustAnswer is a useful platform for many people, it does have some drawbacks to consider:

  • Subscription fees can be high, particularly for regular users who need to ask multiple questions.
  • There’s always a potential for costs to add up. Asking follow-up questions or seeking out private conversations with an expert can rack up additional charges quickly.
  • While most experts provide high-quality answers, some may not provide the level of detail or insight that you’re looking for when paying for a service.

These disadvantages suggest that JustAnswer may not be the right choice for everyone. Before signing up for a subscription, it’s important to weigh the benefits against the potential costs and decide whether it’s worth it for your situation. You may also want to read JustAnswer reviews from other users to get a better understanding of their experiences with the platform.

Do people make money from JustAnswer?

Yes, Professionals on JustAnswer can make money by sharing their expertise with customers. When customers ask a question, they set a price for their request and the professional can answer the question for that price. JustAnswer takes a percentage of the fee as commission, and the rest is paid to the professional.

Here are a few factors that can determine how much money a JustAnswer professional can make:

  • The amount of time they spend on the platform
  • Their level of expertise
  • The types of questions they answer
  • Their customer ratings and reviews

Overall, JustAnswer can be a lucrative opportunity for professionals who are knowledgeable and skilled in their area of expertise.


In general, JustAnswer is an excellent platform for anyone who needs quick and accurate answers to their questions. It offers a broad range of categories with thousands of verified experts to choose from, making it easy to find someone who can help you. However, there are some downsides to consider too, such as high subscription fees and occasional issues with the quality of answers provided. So, it is advisable to examine both the pros and cons of JustAnswer before making a decision. Consider what it will cost you to use the platform, and whether or not you expect the answers you receive will be worth it. If you’re comfortable with these factors, then JustAnswer is likely a great option for getting answers to your questions quickly and efficiently.