Hotel Night Auditor – Guest Services Agent

Job Details:-

This is a job posting from company – Houser Creek Hospitality

Employment TypeFull Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Tennessee, USA

This job is 100% remote.

To apply to this jobs please enter below information:

Your Name:

Your Email address:

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities:

Provide exceptional service to all hotel guests during their stay
Perform additional bookkeeping, administrative, and accounting procedures as required
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Qualifications:

Outstanding communication skills and excellent customer service skills are required
Computer proficiency is required; experience with accounting or reservation software is preferred
High school diploma or equivalent required; some college preferred
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Requires a flexible schedule that allows for overnight shift hours

  • Availability: 10:30 pm – 7:30 am

About Company:
Houser Creek Hospitality, LLC owns and operates multiple hotels- all adjacent to Discovery Park of America. Ownership is local and has been involved in the Union City and Martin communities for decades. Employees have benefits such as insurance, vacation time, Discovery Park of America family memberships, IRA (investment match), hotel discounts when traveling, and more. The company strives to promote from within and offers brand and other appropriate job training.


Leave a Reply