Hotel Front Desk Attendant

Job Details:-

This is a job posting from company – Lafrance Hospitality

Employment TypeFull Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: New Hampshire, USA

This job is 100% remote.

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Join us at Fairfield Inn & Suites Plymouth, NH. We are excited to add new members to our Front Desk team.

We are looking for both Full-Time & Part-Time Front Desk Attendants. We have an excellent management team and are happy to work with you on a flexible schedule that best fits both of our needs.

Fairfield Inn & Suites Plymouth, NH is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills.

RESPONSIBILITIES:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the telephone in a professional manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.

Shift: 7am-3pm & 3pm-11pm

Requirements

  • Hotel experience is a plus but NOT REQUIRED
  • Multitasking
  • Customer service skills
  • Weekend availability preferred

Benefits

  • Brand Wide Room Discounts
  • Company Wide Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • 90 day Review & Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • Full Time Benefits: Health, Dental, PTO, 401K


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