Job Details:-
This is a job posting from company – Five Star Call Centers
Employment Type – Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Mississippi, USA
This job is 100% remote.
To apply to this jobs please enter below information:
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.
This particular project is assisting clients with their seasonal holiday ordering from fruit baskets to steaks!
This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee and Wyoming.
Bring Your Own Device (BYOD) – This position requires you to provide your own equipment and workspace.
- Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)
Hardware/Software Requirements:
- Processor: Intel® Core™ i5 5200 Series or greater
- Memory: 8GB on Windows 8.1 / 10 64 bits
- Screen Resolution: 1280×768 or higher, 1 monitor required (dual monitors preferred)
- USB headset
- No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
- Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)
- Firewall must be enabled (Will be checked prior to allowing login to system)
Qualifications
- Previous 1 year customer service or customer support experience preferred
- Previous 1 year call center or office background experience a plus
- Basic computer skills
- Quick learner and able to work independently
- Type 20-25 words per minute accurately
- Strong phone and verbal communication skills along with active listening
- Must be 18 years of age
- A background check applicable with state and federal laws will be required
Responsibilities
- Manage large amounts of inbound or outbound calls in a timely manner
- In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through multiple communication channels such as phone, email and/or chat
- Follow communication