Customer Service Representative

Job Details:-

This is a job posting from company – All Medical Personnel

Employment TypeFull Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Kansas, USA

This job is 100% remote.

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Position: Customer Service Representative
Location: Overland Park, NJ
Shift: Monday – Friday 8: 30 a.M. – 5: 00 p.M.
Duration: 33 Weeks
Start: ASAP

Job Details:

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

A typical customer service specialist is responsible for determining the client issue, offer possible solutions or providing follow-up as needed.

Customer service agents may be inbound, outbound or a combination of both.

Resolve customer’ s service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

Refer unresolved customer grievances to designated departments for further investigation.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Qualifications:

High school diploma or GED preferred.

0-2 years customer service related experience required.

Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

Ability to work independently and manage one’ s time.

Ability to accurately document and record customer/client information.

Previous experience with computer applications, such as MS Outlook or data entry software.

About Us:
All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation’ s largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.


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