Admin/Clerical – Customer Service Representative Associate

Job Details:-

This is a job posting from company – Digz Placements

Employment TypeFull Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Maine, USA

This job is 100% remote.

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Admin/Clerical – Customer Service Representative Associate
2 months
North Berwick, ME – 03906
Shift Hours: 1st shift 7:00am – 3:30pm

Job Description :

  • Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders. Customer Service may be by telephone, fax, email or regular mail.
  • Provides basic product/service/application information.
  • Provides basic information on pricing and product availability.
  • Must process orders, requests, returns and adjustments.
  • Enforces policies within guidelines.
  • Develops or prepares reports as required.
  • Must efficiently utilize the computer support system
  • Utilizes internal contact resources for specific situations.
  • Exercises judgment and diplomacy as required.
  • Maintains current information in an easy-to-use format.
  • Must be an effective communicator.
  • Must have basic knowledge of computers.
  • Coordinates and expedites services issues to higher levels or other departments as needed

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